Impact of Servant Leadership on Ethical Climate, Supervisor Conflict, and Organizational Outcomes

Fernando Jaramillo, Fabrizio Noboa

Producción científica: Capítulo del libro/informe/acta de congresoCapítulorevisión exhaustiva

3 Citas (Scopus)

Resumen

Precepts from servant leadership theory are used to tests a model that links servant leadership with interpersonal conflict with the supervisor, ethical climate, and organizational outcomes. Study findings show that servant leadership is conducive to lower levels of interpersonal conflict with the supervisor and higher ethical climate perceptions. Conflict with the supervisor affects work-family conflict and felt stress, eventually impacting job satisfaction and turnover intention. The model was tested with survey responses from 85 frontline employees working for an airline in South America.

Idioma originalInglés
Título de la publicación alojadaDevelopments in Marketing Science
Subtítulo de la publicación alojadaProceedings of the Academy of Marketing Science
EditorialSpringer Nature
Páginas5
Número de páginas1
DOI
EstadoPublicada - 2015

Serie de la publicación

NombreDevelopments in Marketing Science: Proceedings of the Academy of Marketing Science
ISSN (versión impresa)2363-6165
ISSN (versión digital)2363-6173

Huella

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