TY - JOUR
T1 - Technology Innovation in Tourism Supply Chains
T2 - Opportunities and Barriers to Adoption in the Post-COVID World
AU - Avilés-Sacoto, Sonia Valeria
AU - Harrison, Julie
AU - Valencia-Vallejo, José Luis
N1 - Publisher Copyright:
© 2023 Taylor & Francis Group, LLC.
PY - 2023
Y1 - 2023
N2 - The COVID-19 pandemic caused considerable issues for various industries, including the tourism sector, which has likely been the most affected. Thus, to recover from it, the tourism industry has explored new technologies for streamlining its supply chains. One potential area is the adoption of Industry 4.0 technologies, which can boost the travelers’ experiences and reinvigorate this industry. This article presents a literature review examining how Industry 4.0 technologies have been or could be adapted to the tourism supply chain to assist with the industry’s regeneration, and discusses various, real and perceived, barriers of their adoption, with strategies to mitigate them.
AB - The COVID-19 pandemic caused considerable issues for various industries, including the tourism sector, which has likely been the most affected. Thus, to recover from it, the tourism industry has explored new technologies for streamlining its supply chains. One potential area is the adoption of Industry 4.0 technologies, which can boost the travelers’ experiences and reinvigorate this industry. This article presents a literature review examining how Industry 4.0 technologies have been or could be adapted to the tourism supply chain to assist with the industry’s regeneration, and discusses various, real and perceived, barriers of their adoption, with strategies to mitigate them.
KW - Supply chain management
KW - barriers
KW - industry trends
KW - tourism
UR - http://www.scopus.com/inward/record.url?scp=85179659533&partnerID=8YFLogxK
U2 - 10.1080/1528008X.2023.2293142
DO - 10.1080/1528008X.2023.2293142
M3 - Artículo
AN - SCOPUS:85179659533
SN - 1528-008X
JO - Journal of Quality Assurance in Hospitality and Tourism
JF - Journal of Quality Assurance in Hospitality and Tourism
ER -